Terms and Conditions

Welcome to the selflovejo.com website and application.

As a user of the Website you must read and understand the following terms and conditions ("Terms and Conditions" list).

Once you use the website for the purpose of purchasing, you will be obliged to follow all terms and conditions. You should carefully review the list of terms and conditions before you start using the Online Services. If you do not agree (or cannot comply) with any law or condition of the list, we advise you not to use the electronic services provided by SelfloveJo.

selflovejo has the absolute right at any time to amend the terms and conditions on the website without prior notice or notice. You can access the latest version of the Terms and Conditions at any time. If you do not accept amendments to the Terms and Conditions, you must stop using this service. If you continue to use this service, you agree to be bound by the amended terms and conditions in using this website.



Terms of Use

The use of the Website services is available only to persons who are able to represent themselves legally. Persons who are unable to represent themselves legally under the local contract system cannot use the services of the website.


These terms and conditions are valid and void for previous forms of commercial representation, oral agreements or other understandings unless additional conditions are specified in this regard specific to a specific product or service.

By using the services of the Website, you will be obliged to follow the terms and conditions.




You may never violate or attempt to violate the security protection of the website, which includes the following:

accessing information that is not intended for you or accessing an Internet server or an account that you are not officially authorized to use.
Attempt to explore, inspect or test the capability of the system or network or attempt to penetrate the security system or levels of protection without being authorized to do so.
Attempt to interfere or interfere with the service provided to any other user, host, network or host, including but not limited to the dissemination and transmission of viruses to the website, overloading the site, sending chain messages, unsolicited e-mail or any other means that may harm the integrity of the network.
Sending unsolicited messages, including commercial offers and/or advertisements for products or services.
Simulation for the purpose of falsifying the IP address, e-mail address or any part of the website address and using it in any e-mail or mailing group. Violations that are harmful to the system or network security will result in civil and criminal sanctions in most cases.
You hereby agree not to use the system resources such as hardware or software or any method to interfere, interfere or attempt to interfere with the workflow of the website or any activity or service provided by the site. The website will investigate activities that may involve these violations and will cooperate with the competent judicial authorities to prosecute and apply the necessary punishment to persons involved in such violations.



Registration - My Personal

Account The registration process includes the information (personal information) that you provide to us to complete your transactions and also to contact you. You must accept the principle that we use and update your personal information to deal with the registration process and to control the confidentiality of your identity.L Follow-up process to deliver the purchase order and pay electronically.

The information you provide during the registration process is protected data in accordance with the privacy protection terms described above. Your personal information forms part of your own record of your dealings with our Services. In the event that you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device/computer, and you are thus responsible for all operations carried out through your personal account using the password.

The Website assumes no liability to any person for any loss or damage that may arise due to your failure to protect your password or any other information related to your personal account. In the event of suspicion of suspicious transactions in your personal account, please notify us to contact us immediately through any means (contact us)



electronic communication by agreeing to use our website, you agree to receive our electronic

messages in all forms through e-mail, periodicals, notices and alerts announced on the website. Accordingly, you implicitly agree that all electronic transactions sent to you by us are legally binding and shall be treated as written transactions.

We have the right to monitor, record and save any telephone call, email or any other form of electronic communication with you for training purposes in order to verify the advice and feedback addressed to us and to improve and develop the quality of service provided to our customers.



Product details, inventory and prices In our constant endeavour to provide accurate and comprehensive information about our products (such as product availability, prices

, product specifications, illustrations and technical characteristics) and to provide comprehensive information about the services, we may encounter some typographical errors.

The maximum accuracy limits are taken into account in displaying the colors of products on the website, but what you see of the colors visible on the site depends mainly on the settings of your screen and this falls outside the scope of our competence as we cannot be definitively sure of the color settings adopted in your screen.

The publication of details relating to products or services (including but not limited to: marketing bulletins, advertisements, trade offers, magazine offers and small publications) on the website does not guarantee the availability of products, offers or prices, whether through online shopping or in the exhibition directly.

Errors may occur during the process of providing the product or service and providing detailed price information on the Website. The website cannot provide you with the prices of the products individually or know the total cost of the product or service until you submit your entire online order. In the event that an invoice is ordered and issued for a product or service and the price is incorrect or the information is incorrect due to an error in recording the correct price or information about products or services, the website has the right in this case to either contact you to clarify this error and how to deal with it or cancel your order and notify you of this cancellation. If your application is accepted and followed up electronically, the total cost will be calculated and deducted from your credit card account and we will inform you by email that the payment is proceeding correctly.

Product availability as well as prices are subject to change without prior notice.

Inventory information and prices are for the website only



The "home delivery by couriers" service is a "door-to-door" service in most cases, but we apologize for not The application of this service in some cases due to the limitation of the delivery company or due to some local laws. In agreement with FedEx, our delivery partners, we reserve the full right not to deliver the order to a person under the age of 18 once the product is delivered.



The home delivery service from selflovejo allows you to service the basic installation of the delivered products. Home delivery by couriers is not responsible for any installation work that may be required by the product delivered.

The shipping charges for the home delivery service are calculated according to the chosen shipping plan as well as the weight and/or size and dimensions of the product to be delivered. In the event that the order fails to be delivered due to an error on your part (including, but not limited to, typing the wrong address, typing an incorrect name), then an additional fee will apply to you for resending the order.

You can also pick up your products from the showroom, the service is available at all SelfloveJo showrooms for small products only. During the process of ordering your products, check the page for each individual product, some exceptions may apply.


You should ensure that the information about your credit card that you use to pay for e-services is correct and valid, and you must use your credit card legally. Your personal information will not be used or shared by the electronic services with any third party, with the exception of verifying the legitimacy of the information and not falsifying it or when requested by law or Sharia regulations or at the request of the court. The online website service will not be responsible in any way for credit card fraud. You will be held responsible for the use of counterfeit credit cards and you will be fully responsible for proving otherwise.

In the event that we are unable to provide the order or part of it, we will inform you directly in this regard. All or part of the amount paid by the credit card you used to pay for the order amount will be returned.

Your use of the online payment service of our website is an implicit agreement to your commitment to these terms, and if you do not agree to any of the terms of these terms, please do not use this service.




Order Cancellation Selflovejo
reserves the right to cancel the order for any of the following reasons:

Rejection / non-acceptance of the payment
process The customer is late for more than (1) 1 hour from paying through SADAD payment system.
The customer purchased more than 2 pieces of the same product.
If the delivery address given by the customer is wrong, the contact information is wrong or the customer cannot be reached.
The customer/customer does not attend or is late in receiving the order for more than 7 days to receive his paid order via the Internet (online) for the "Pick up from the showroom" service.
The customer/customer does not show up or is late for more than 48 hours to receive his order when choosing to pay at the showroom for the "Pick Up from Showroom" service.
Therefore, any wholesale sales in excess of two pieces of the same item per customer will cancel the order as directed by the administration.
The customer has the right to reserve the purchased item for a period of 15 days only, and the reservation will be released on the 16th day while preserving the customer's right to refund the full value of the product.
Cancellation of the order by the customer: To proceed with the cancellation process, you must contact us first. You can cancel your order for any of the following reasons:

If the order has not been delivered or shipped to you. If the cancellation is made after shipping or sending the order, you will be charged a cancellation fee. We reserve the full right to match the time your order was shipped with the time you submitted your cancellation request.
We cannot provide or deliver the product within a reasonable time of ten working days from the day of order confirmation.



All products sold in our showrooms have passed quality checks and are ready to use when shipped. If there is any problem with the product after (7) days of receiving the product, we advise you to contact directly one of the means of communication (contact us).